Welcome to Partsman!

Customer Service

Shipping & Delivery


Soft Tonneau Cover Shipping

Soft Tonneau covers are shipped free of charge Australia wide
If you live in the Melbourne area you can pick up from the warehouse at Bayswater.

Hardlids Shipping Prices
(Inclusive of GST)

Melbourne Metro $71
Sydney Metro $71
Adelaide Metro $71
Brisbane Metro $95
Canberra Metro $95
Perth Metro $95

Tasmania $87
Northern Territory $137

Rest of VIC $95
Rest of NSW $95
Rest of ACT $95
Rest of WA $137
Rest of QLD $137

Rest of SA $137
Ute Liners
Please contact for freight quote

Suspension Kits
Free Shipping for Metro cities
$100 for country and rural areas in NSW, QLD, Victoria, ACT and South Australia
Rural and country Western Australia, Northern Territory and Tasmania please call for shipping quote

INTERNATIONAL SHIPPING

partsman cannot ship certain products overseas due to dealership arrangements.
International freight charges are responsibility of the purchaser.

Privacy & Security

Your privacy is taken seriously here at partsman. If you have any questions or concerns about this privacy statement please contact us via email at the following address: info@partsman.com.au Our primary goal in collecting personal information is to provide you with a smooth, efficient and customized experience. Under some circumstances we may require additional financial information. We use your financial information, including credit card information to verify your name, address and other information to bill you for use of our services. The information we maintain in your customer file is used to resolve disputes and troubleshoot problems. We do not sell or rent any personally identifiable information about you to any third party.

Cookies: We collect non-personal information about your use of our site, directly and through the use of cookies. Cookies are small computer files that we transfer to your computer's hard drive that allow us to know how often someone visits our site. This information helps us to customize our web site specifically for you and also allows us to statistically monitor how many people are using our site and for what purpose. Cookies can not retrieve personal information from your computer.

Security: Our online ordering system uses industry standard SSL security encryption. Your information is transmitted using an encryption algorithm that only we can decode. We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Returns

If the item supplied is incorrect please contact us about refund or exchange

Online Prices

ABOUT ONLINE PRICES

partsman will not honor a online sale if the price has been been incorrectly shown due to human error or computer error. If we believe a product was sold at an incorrect price whether it was too high or too low we will contact the customer to rectify the problem.

Ordering
Although we try our best to keep the partsman website up to date and as accurate as we can with stock, it is possible that we may not have one of the products you ordered in stock. If this happens we will try our best to order it from our supplier or get it from one of our other stores. If we cannot source the product you ordered we will give you the option to get something else in the store with store credit or offer a full refund.

Viewing Orders
To view your order all you will need to do is login with your account details and under your dashboard you wil see all of your orders and the latest updates on your order.
Updating Account Information
To update any of your account information please login with your account information and under your dashboard you can manage your shipping address and change passwords. 
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